- Process requests quickly and easily
- Protect patient privacy while ensuring compliance
- Boost employee productivity
- Complete and manage billing in-house
Hundreds of ROI requests must be processed on a weekly
basis. Alpha ImageWorks™ROI module gives your organization
the power to rapidly respond to requests from patients,
physicians, insurance companies, and legal entities,
while maintaining the confidentiality required by federal
and state statutes.
Alpha ImageWorks™ easy-to-use interface
and intuitive design allows you to select individual
pages, sections, the entire record, or records from
multiple encounters to process for release. Charges
per page are automatically computed and can be easily
pre-configured or adjusted as needed. Requests can
be printed, converted to an encrypted PDF and copied
to a CD, or emailed directly to a requestor.
Alpha ImageWorks™ detailed
audit reporting tools enable the HIM department to
track every outbound chart, who it was accessed by,
the sent date, the sent to information, the number
of pages sent, and the method of delivery. External
and internal auditors can easily verify and validate
that ROI practices not only satisfy, but exceed all
compliance standards.
Instead
of taking days to locate, retrieve, photocopy, mail,
and re-file paper copies, Alpha ImageWorks™ ROI
module redefines your workflow. Requests can now be
handled in a matter of minutes. HIM staff can complete
requests quickly and accurately, which not only increases
customer satisfaction, but also maximizes incoming
departmental revenue.